Loan application related queries

This section will guide you through your application process.

While applying, it says PAN / Aadhaar already exist
If you come across an error that says your PAN, Aadhaar already exists, chances are you have already registered with us for a loan. To solve the error eithe...
Mon, 9 Dec, 2019 at 1:32 AM
What is the processing fee?
The loan processing fee is charged at the time of loan disbursal. The processing fee is 4% of the loan amount or Rs. 2000 (whichever is higher) and applicab...
Mon, 9 Dec, 2019 at 1:32 AM
How do I change my profile data?
You may always go back in the app while applying for the loan to change your profile details. Once the loan request is submitted, it is not allowed to th...
Mon, 9 Dec, 2019 at 1:32 AM
What is broken period charges or gap interest?
BPI (Broken Period Interest) or Gap Interest is charged when the time between the actual date of disbursal and the 1st installment is more than 31 days. Eg....
Mon, 9 Dec, 2019 at 1:32 AM
How do I apply for a Personal Loan?
To apply for a personal loan, you need to download the Personal Loan app from the Play Store and install it on your phone. If you are applying for the fi...
Mon, 9 Dec, 2019 at 1:32 AM
Why should I pay application fee?
While you are applying for a personal loan, we charge a small fee of Rs. 399/- for ExpressLoan and Rs. 750/- for InstaLoan, to verify your credit details. T...
Mon, 9 Dec, 2019 at 1:32 AM
App becomes unresponsive
This might happen if your device is unsupported or if you have an older version of the app. Try updating the app to the latest version. If you have the late...
Mon, 9 Dec, 2019 at 1:32 AM
What if my loan is rejected?
Loan requests are usually rejected if the details provided by you fail to meet our credit norms. If your loan is rejected, you will be notified via SMS and ...
Mon, 9 Dec, 2019 at 1:32 AM
How do I cancel my loan application?
You may cancel your loan application until it is approved by sending us an email to loan@lendenclub.com. However, if you want to cancel the loan after it ...
Mon, 9 Dec, 2019 at 1:32 AM
How do I check my loan eligibility?
To check your Personal loan eligibility, you can either download the mobile app from the Play Store or visit our website. Ensure that you provide the correc...
Mon, 9 Dec, 2019 at 1:32 AM