Loan Application Related Queries

This section will guide you through your application process.

What are the minimum credit requirements to get Personal Loan?
To get an Instaloan, you must meet the following eligibility criteria: Age should be between 21 to 55 The monthly in-hand salary should be more than R...
Thu, 25 Feb, 2021 at 11:08 AM
I had entered incorrect bank details, what now?
If you have entered incorrect bank details while applying for the loan, please email us the details immediately to It is important ...
Wed, 24 Feb, 2021 at 9:44 AM
Unable to upload documents
If you are facing issue while uploading documents, please close and restart the app. Try uploading the documents again. Make sure to click on ‘Upload Now...
Thu, 25 Feb, 2021 at 11:08 AM
My loan is approved however, I am not able to login to dashboard
You can only log in to the dashboard once the amount is disbursed to your bank account.   Applicable for: InstaMoney, Personal Loan
Thu, 25 Feb, 2021 at 11:08 AM
How do I check my loan status?
When you apply for a loan, the application goes for credit verification after you have made the application fee payment. It takes us a few hours to validate...
Thu, 25 Feb, 2021 at 11:08 AM
Where will be my loan amount transferred?
The loan amount is credited to your salary bank account which you have provided during your loan application submission.  As of now, it is not allowed t...
Thu, 25 Feb, 2021 at 11:08 AM
How long does it take to get my loan approved?
For a personal loan, if all documents uploaded by you is correct, your approval is done on the same day. However, in case you have uploaded documents wh...
Thu, 25 Feb, 2021 at 11:08 AM
I received approval letter but the amount is not yet credited
After receiving the approval of your loan, you will receive an email confirmation link where you need to accept the terms of the loan. If you are okay with ...
Thu, 25 Feb, 2021 at 11:08 AM