LenDenClub Helpdesk

General Queries 10

• What is LendenClub?
• How do borrowers and investors communicate about the loan?
• How can I manage my risk with LenDenClub?
• What is the NPA rate at lendenclub?
• Can a company/non-individual lend?

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Pre-Registration Queries 4

• How to get started as an Investor?
• How long does it take to approve my Investor application?
• How is my identity protected on LenDenClub?
• Are there any charges involved with the registration or investment?

Account Related Queries 7

• Procedure to add funds in Lenden account
• Procedure to withdraw funds from Lenden account
• How to change registered details like bank account, mobile number, email id, etc in lenden account?
• How to check all the transactions?
• What all reports are available for an Investor?

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Investment Queries 7

• How to check all the Investments?
• What is the maximum / minimum amount to invest in a single loan?
• What are the Investment plans available?
• Can investments be redeemed anytime?
• How to check borrower details (personal, professional, financial, loan agreement)?

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Repayment Queries 4

• How to check the repayment status of all investments?
• How does the repayment take place and where it will be credited?
• What are the delay charges paid by borrowers?
• What are the efforts taken for loan recovery?