LenDenClub Helpdesk

FAQ 1

• What is a moratorium?

Getting Started 0

Your account 0

Your documents 0

Trial FAQs 0

Shared files 0

Deleted files 0

Premium features 0

Premium subscription 0

General loan related queries 17

• I want to unsubscribe from emails or SMS
• Is peer to peer lending segment regulated?
• How to reset my password? What if I don't get the password reset link on my registered email id?
• How is InstaMoney, InstaLoan & Flipkart E Voucher different?
• What services or products do you offer?

See all 17 articles

Loan repayment related queries 7

• What if I delay in loan repayment?
• Is there any prepayment charges?
• Is my loan data reported to credit bureau like CIBIL, Experian?
• What is my repayment date?
• How do I pay my loan EMI?

See all 7 articles

Loan application related queries 18

• While applying, it says PAN / Aadhaar already exist
• What is the processing fee?
• How do I change my profile data?
• What is broken period charges or gap interest?
• How do I apply for a Personal Loan?

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General Queries 18

• What is moratorium relief?
• I am looking to change my bank details registered with LenDenClub, what is the procedure and charges to change bank details?
• What is LendenClub?
• What are the types of report that are available for Investors?
• Are all listed loans secured loans?

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Registration 7

• Who can be an Investor on LenDenClub?
• Can a company/non-individual lend?
• How to get started as an Investor?
• How long does it take to approve my Investor application?
• How is my identity protected on LenDenClub?

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Investment Related Query 17

• Will I be able to see to whom I lend the money?
• What type of loan products are available for investment and what are the interest rates offered in those products?
• Why should I invest at LenDenClub platform?
• What is the minimum amount to be invested in the platform?
• How would the repayments be carried out in case LenDenClub shuts down?

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Borrower's Repayment Queries 9

• What are the delay charges paid by borrowers?
• How does my investment get transferred to borrowers?
• How does the repayment take place?
• Can I change the source to credit my repayments from borrowers
• Where to track the borrower’s EMI?

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Loan Application Related Queries 22

• While applying, it says PAN / Aadhaar already exist
• I had entered incorrect bank details, what now?
• How do I apply for an InstaMoney loan?
• Why should I pay application fee?
• Unable to upload documents

See all 22 articles

Loan Repayment Related Queries 9

• How do I pay my loan EMI?
• What is my loan EMI amount?
• What is my repayment date?
• Is there any prepayment charges?
• Is my loan data reported to credit bureau like CIBIL, Experian?

See all 9 articles