LenDenClub Helpdesk

General Queries 8

• Is InstaMoney (Peer to Peer Lending platform) regulated by RBI?
• What is LenDenClub?
• How do I apply for an InstaMoney loan?
• What documents are required to avail InstaMoney?
• Is my personal and financial information secure in Lendenclub?

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Registration Process Related 7

• Why should I pay the registration/re-verification fee?
• Can you debit registration/re-verification fee from my loan amount?
• How long does it take to get my loan approved?
• How can I check my loan status?
• What is the loan tenure?

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Post disbursal Queries 5

• How much is the processing fee?
• What is Gap Interest?
• I wish to update my Mobile number/Email id/Bank Account Details?
• How Can I Change My EMI date?
• Can I close my loan partially?

Repayment Related 8

• How to check my EMI date ?
• How to check the ECS status of my loan?
• Should I pay EMI manually?
• How to check my EMI amount?`
• How to make EMI payment?

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Post Closure Queries 4

• My loan is closed, How will I get NOC?
• When can I reapply for a loan?
• Is my loan reported to the Credit Bureau like CIBIL/Experian/CRIF/Highmark?
• My loan is closed however Credit report is not updated?

सामान्य प्रश्न 8

• क्या Instamoney (सहकर्मी से सहकर्मी ऋणदाता मंच) RBI द्वारा विनियमित है?
• लेनडेनक्लब क्या है?
• मैं एक InstaMoney ऋण के लिए आवेदन कैसे करूँ?
• InstaMoney का लाभ उठाने के लिए कौन से दस्तावेज़ आवश्यक हैं?
• क्या Lendenclub में मेरी व्यक्तिगत और वित्तीय जानकारी सुरक्षित है?

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पंजीकरण प्रक्रिया संबंधित 7

• मुझे पंजीकरण / पुन: सत्यापन शुल्क का भुगतान क्यों करना चाहिए?
• क्या आप मेरी ऋण राशि से पंजीकरण / पुनः सत्यापन शुल्क जमा कर सकते हैं?
• मेरे ऋण को स्वीकृत होने में कितना समय लगता है?
• मैं अपनी ऋण स्थिति कैसे देख सकता / सकती हूं?
• ऋण अवधि क्या है?

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पोस्ट अव्यवस्थित प्रश्न 5

• प्रोसेसिंग फीस क्या है?
• गैप ब्याज क्या है?
• मैं अपना मोबाइल नंबर / ईमेल आईडी / बैंक खाता विवरण अपडेट करना चाहता हूं?
• मैं अपनी ईएमआई तिथि कैसे बदल सकता हूं?
• क्या मैं अपना ऋण आंशिक रूप से बंद कर सकता हूं?

चुकौती संबंधी 8

• मेरा EMI दिनांक कैसे जांचें?
• मेरे ऋण की ईसीएस स्थिति की जांच कैसे करें?
• क्या मुझे मैन्युअल रूप से ईएमआई का भुगतान करना चाहिए?
• मेरी ईएमआई राशि की जांच कैसे करें?
• ईएमआई भुगतान कैसे करें?

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पोस्ट क्लोजर क्वेरीज़ 4

• मेरा ऋण बंद हो गया है, मुझे एनओसी कैसे मिलेगी?
• मैं ऋण के लिए पुन: आवेदन कब कर सकता हूं?
• क्या मेरे ऋण की सूचना CIBIL / Experian / CRIF / Highmark जैसे क्रेडिट ब्यूरो को दी गई है?
• मेरा ऋण बंद है लेकिन क्रेडिट रिपोर्ट अपडेट नहीं की गई है?

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Moratorium 1

• Everything you need to know about Moratorium

General Queries 18

• What is moratorium relief?
• I am looking to change my bank details registered with LenDenClub, what is the procedure and charges to change bank details?
• What is LendenClub?
• What are the types of report that are available for Investors?
• Are all listed loans secured loans?

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Registration 7

• Who can be an Investor on LenDenClub?
• Can a company/non-individual lend?
• How to get started as an Investor?
• How long does it take to approve my Investor application?
• How is my identity protected on LenDenClub?

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Investment Related Query 17

• Will I be able to see to whom I lend the money?
• What type of loan products are available for investment and what are the interest rates offered in those products?
• Why should I invest at LenDenClub platform?
• What is the minimum amount to be invested in the platform?
• How would the repayments be carried out in case LenDenClub shuts down?

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Borrower's Repayment Queries 9

• What are the delay charges paid by borrowers?
• How does my investment get transferred to borrowers?
• How does the repayment take place?
• Can I change the source to credit my repayments from borrowers
• Where to track the borrower’s EMI?

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Loan repayment related queries 7

• What if I delay in loan repayment?
• Is there any prepayment charges?
• Is my loan data reported to credit bureau like CIBIL, Experian?
• What is my repayment date?
• How do I pay my loan EMI?

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Loan application related queries 18

• I received less amount than the approved amount, why?
• While applying, it says PAN / Aadhaar already exist
• What is the processing fee?
• What is broken period charges or gap interest?
• How do I apply for a Personal Loan?

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