Repayment Related

How to check my EMI date ?
Your EMI date will be mentioned in the InstaMoney app. In case you could find the same you can always use the Chatbot option for such queries. Follow th...
Thu, 25 Feb, 2021 at 11:28 AM
How to check the ECS status of my loan?
We send emails 3 days prior to your EMI date about the ECS status, however you need not wait for the email. We have this covered in Chatbot for you. Follow...
Thu, 25 Feb, 2021 at 11:29 AM
Should I pay EMI manually?
You can always pay your EMI manually however we don't suggest manual payment in case ECS is approved. You have to maintain sufficient funds and we will...
Thu, 25 Feb, 2021 at 11:29 AM
How to check my EMI amount?`
Your EMI amount will be mentioned in the InstaMoney app. In case you could find the same you can always use the Chatbot option for such queries. Follow ...
Thu, 25 Feb, 2021 at 11:30 AM
How to make EMI payment?
We have payment gateway, Paytm, and bank details available for you right in your InstaMoney app. You just have to click on “Pay Dues” and choose the feasibl...
Thu, 25 Feb, 2021 at 11:31 AM
I have made the EMI payment, It is not yet updated?
EMI payments are done manually takes time up to 24 hours to get updated in the system. In case you have made an EMI payment in advance, then it will be upda...
Thu, 25 Feb, 2021 at 11:32 AM
My EMI is debited twice? How can we get a refund?
This generally happens if you have made the payment manually despite ECS being approved. We suggest avoiding manual payment if the ECS is approved.  We can ...
Thu, 25 Feb, 2021 at 11:33 AM
Can I pre close the loan? Are there any charges?
Yes, You can pre-close the loan and there are no pre-closure charges for InstaMoney loan. To read in Hindi Click here
Thu, 25 Feb, 2021 at 11:35 AM